Verkada sells only through authorized partners, so the installer you pick shapes your quote, your install quality, and who answers the phone for the next decade.
A partner walks your site (or floor plans), picks camera families and mounting positions, scopes doors and sensors, and prices hardware, licenses, and labor as one quote.
PoE cabling, mounting, and Command platform setup: users, sites, alert rules, retention settings, and integrations. Devices come online in minutes each, and it's all low-voltage work.
Warranty claims and next-day RMAs, license renewals, and system expansions. Verkada provides 24/7 platform support; your partner is the hands on site.
For scale: the City of Los Angeles measured over 4 hours of install labor saved per device versus its previous NVR-based systems: cabling one PoE line beats building out recorder infrastructure.
Anyone can resell gray-market hardware; only authorized partners can register deals, quote licenses properly, and pull in Verkada engineering support. Verkada's own partner finder at verkada.com/installation lists authorized companies.
The right answer names people, response times, and how warranty RMAs are handled.
Retention drives camera model choice (up to 365 days on-device), license term drives effective annual cost, and deployment-planning software catches placement problems before install day.
Verkada's 30-day trial ships hardware with free two-way shipping.
Either can work, but you want a single party accountable for schedule and workmanship, and a cabling warranty in writing.
Mounting heights, washdown areas, freezers, yards, and OSHA-sensitive zones each change hardware choices. Ask for references from your industry.
Tell us about your sites and we'll come back with a design and quote.